McDonald’s Customer Satisfaction Survey: If you have ever visited McDonald’s, don’t forget to share your views through McDonald’s Customer Satisfaction Survey. This post mainly focuses on survey details and instructions. After sharing your views and experience, you will be rewarded for participating in the survey. The survey targets the improvement of products and service offerings so that customers are satisfied with them. For that, the company should know the customer’s satisfaction level. And this is the reason the survey is conducted. Check the further details in the below section.
McDonald’s Customer Satisfaction Survey @McDVoice.com
As the customer plays an important role in the success of the company, many of them conduct a survey to know their customer’s views and opinions. And, McDonald’s also conducts a survey of its customers. It is conducted in online mode i.e. at McDVoice.com. This survey is conducted to measure the customer satisfaction. The high level of customer satisfaction leads to the company success. And, in case if customers are not satisfied then the company will make the necessary changes in the products.
McDonald’s Customer Satisfaction Survey Details:
- McDonald’s Customer Satisfaction Survey is powered by Service Management Group.
- This survey is mainly conducted to know the customer’s approval or disapproval, with the company’s products and service offerings.
- In order to participate in this survey, you need to visit its official survey site i.e. at McDVoice.com.
- Only McD customers can participate in this survey.
- For participating in this survey, you need to have a valid receipt from McDonald’s.
McDonald’s Customer Satisfaction Survey – Objectives
Below, we have provided the main objectives to conduct McDonald’s Customer Satisfaction Survey:
- The main aim is to know the customer’s perspective in relation to the products that they order at McDonald’s and the service that they are offered.
- To meet the customer’s expectations and needs.
- To assess the performance of the staff members.
- To improve the products and service offerings.
- To provide the best experience to the customers i.e. to make them happy and satisfied.
- If the customer’s feedback is negative, then the staff members will be warned or alarmed about the issues that can affect the company in the future.
McDonald’s Customer Satisfaction Survey – Rules and Regulations
Below are the main rules and regulations that you need to fulfill in order to get a chance to participate in this survey.
- The receipt must be of the most recent visit and most importantly it must be valid.
- You must participate in the survey only on its official site i.e. at mcdvoice.com.
- You should have an age of 15 years or older than that.
- You must be a legal resident of the United States of America or Columbia.
- You must participate in the survey within 30 days of your visit.
- There are certain limitations on a number of surveys per month. That is, each month you will be allowed to participate in 5 surveys only.
McDonald’s Customer Satisfaction Survey – Requirements
You will require a few things in order to start the survey. And, below we have listed those requirements. Just make sure that you have them ready before participating in the McDonald’s Customer Satisfaction Survey.
- A PC or a Laptop or a Mobile Device.
- Internet connection or Wifi connection to the device which you are using.
- McDonald’s purchase receipt with the 26 digit Survey Code.
- Knowledge of English or French.
McDonald’s Customer Satisfaction Survey – Instructions
To complete the survey successfully, you need to follow the instructions mentioned below:
- Open the Browser.
- Visit the official survey site of McDonald’s at McDVoice.com or click on the official website.
- Choose the language of your choice.
- To begin the survey, you need to enter the 26 digit survey code. The survey code will be available on your receipt.
- After entering the survey code, click on ‘Start’ to begin the survey.
- Now enter the date and time of your visit.
- After that, you need to answer all the questions candidly. That is, answer all survey questions based on your recent experience and the feedback should be genuine.
- Submit the survey.
- Then, you will receive a validation code that is to be used to redeem the special offer printed on your receipt. Write down that code and use it on your next visit. And, make sure that you visit the store before the offer expiry date.
Upon the completion of the survey, you will receive a validation code. That is, you can either win $25 coupon or voucher. You will also have an opportunity to win the cash rewards worth $1000. Using that offer code, you will get free food and much more prizes as a reward. And most of the codes expire after 2 to 3 weeks. So make sure you visit the store before that and don’t forget to carry the receipt with you.
McDonald’s is an American fast food company, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechristened their business as a hamburger stand. The first time a McDonald’s franchise used the Golden Arches logo was in 1953 at a location in Phoenix, Arizona.
McDonald’s is the world’s largest restaurant chain by revenue, serving over 69 million customers daily in over 100 countries across approximately 36,900 outlets as of 2016. Although McDonald’s is known for its hamburgers, they also sell cheeseburgers, chicken products, french fries, breakfast items, soft drinks, milkshakes, wraps, and desserts.
McDonald’s – Contact Details
If you face any issues or if you have any questions then you can contact the McDonald’s customer service team. They will help you out with the required solution. Below are the details to contact them:
- McDonald’s Customer Service Number: 1800-244-6227
- McDonald’s Corporate Office Address: 2111 McDonald’s Dr., Oak Brook, IL 60523
This post highlights the reason to conduct the McDonald’s Customer Satisfaction Survey. And also the instructions to participate in the survey. We have also provided the details and requirements that you need to know before participating in the survey. Also, you can find the rules and regulations of the survey. So in total, you will find everything here and we hope that it was helpful to you. If you still have any questions, let us know them through your comments.
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